dubizzle

2026

AI-Powered Search Experience

Redesigned the exisiting search with AI-driven interactions and animation to create a more intuitive and engaging discovery experience.

Role

Senior Product Designer

Timeline

1 month

Team

1 Designer, 2 PMs & 5 Devs

Platform

Web & App

Role

Senior Product Designer

Timeline

1 month

Team

1 Designer, 2 PMs & 5 Devs

Platform

Web & App

Overview

Introduced a new AI search experience within dubizzle’s existing search interface.

The experience included a transition between traditional and AI search, a distinct visual treatment for the AI state using glow and frosted-glass effects, and animated suggestions designed to give users ideas of what they could search for.

The Impact

Significant improvement in user engagement and session time.

+6%

Uplift in user engagement

+6%

Uplift in user engagement

+4%

Increase in conversion

+4%

Increase in conversion

Problem

Search often required users to do too much of the work.

Traditional keyword search relied on users knowing what to type and manually applying the right filters to narrow down results. More complex or conversational queries could also fail to return relevant matches, sometimes leading users to a no-results page rather than helping them continue their search.

01

High reliance on filters

Users often had to manually apply multiple filters to reach relevant results

02

Limited understanding of complex queries

Traditional keyword search struggled when users searched using more descriptive or conversational language.

03

Dead-end experiences

Queries that couldn't be interpreted could lead to no results, interrupting discovery instead of helping users refine their intent.

Ideation

Exploring of new ways to search:

Text, voice, image and more

What we learned

Good AI search isn't just about understanding more, it needs to make searching feel easier.

The opportunity was to move some of the effort away from the user. Instead of expecting people to translate what they wanted into the right keywords and filters, AI could interpret more natural, descriptive queries and help users get closer to relevant results.

We also recognised that introducing AI created a new interaction challenge: users needed to understand that they could search differently. The interface therefore needed to demonstrate the possibilities of AI search through examples and prompts rather than expecting users to discover them on their own.

Designs

Making AI search discoverable through interaction

The final experience introduced a toggle between traditional and AI search, with a visual transition into a distinct AI state using glow and frosted-glass effects.

Animated search suggestions rotated through examples of what users could search for, helping expose the possibilities of the AI-powered experience through the interface itself.

The interaction work included:

Traditional → AI transition

switching between the two search experiences.

Prompt inspiration

animated suggestions showing examples of searches.

AI visual language

glow and frosted/glass treatments distinguishing the AI state.

Lessons

Designing for AI meant designing for a new behaviour, not just a new feature.

One of the key takeaways was that adding AI capability alone wasn't enough. The experience also needed to build users' understanding of what the technology could do. Using prompt suggestions, motion and a distinct AI state became part of communicating that shift—helping users move from thinking in keywords and filters toward expressing what they were actually looking for.

Key outcomes

Shifting the pattern

From “Which filters should I select?” → to “What am I actually looking for?”